Hoshi

At Hoshi, our mission is to encourage sustainable living by empowering individuals to make small, meaningful changes that collectively contribute to a healthier planet. We believe that eco-friendly actions should be fun, engaging, and rewarding, which is why we've created an interactive app where users complete daily and weekly ecological challenges to earn points.

These challenges range from using a reusable water bottle to cooking a vegan meal, rewarding participants for adopting sustainable habits. As users accumulate points, they can convert them into rewards, such as discounts from local businesses, fostering a community-centred approach to sustainability.

We have written this privacy notice to help you understand what information we collect through our application, how we use your information, and what choices you have about how it is processed.

1. How We Collect Information

The information we collect includes information you provide directly, including some data we infer or generate from other data (such as usernames and avatars).

Information you provide:

When you sign up to the Hoshi Application, you share certain information, such as:

• Common personal information and identifiers: We process avatars, and a username or alias.
• Account access information: We process information such as a username or account with a password, security or access code, or other credential that allows access to an account.

Technical information collected automatically:

When you use our app, certain internet and electronic network activity information gets created and logged automatically:

• Log data: Information that your browser or mobile app automatically sends, including IP address, browser type and settings, and the date and time you used the app.
• Geolocation data: Depending on your device and app settings, we may collect geolocation data or infer your general geographic location based on your IP address.
• Cookie data: We and our partners may use cookies, web beacons, mobile analytics and advertising device IDs, and similar technologies to collect data about your usage.
• Device information: Information about the device you are using, including device type, operating system, settings, unique device identifiers, and crash data.
• Usage data and customisation: We may use your activity to customise your experience.

Information collected from third-party services:

• Third-party partners: Applications and services, including social networks you choose to connect to our services.
• Advertising partners: Information from advertisers and third parties to measure or improve ad performance.
• Co-branding/marketing partners: Partners with which we offer co-branded services or engage in joint marketing activities.
• Service providers: Third parties that collect or provide data in connection with work they do on our behalf.

2. What We Do With the Information We Collect

We are committed to providing an app that is relevant and interesting. We process certain data to provide and improve your experience:

We combine data from different sources to give you a more seamless, consistent, and personalised experience.

3. How and When We Share Your Information

We may share your information with:

• Other services: At your direction, should you decide to link the Hoshi app to those services.
• Service providers: Agents or parties working on our behalf for app support, data privacy, and compliance.
• Legal and law enforcement: When necessary to comply with applicable law or respond to valid legal process.
• Safety, security, and protecting rights: To protect customers, maintain security, or protect rights and property.
• Advertising providers: Third party analytics and advertising companies may collect personal data through our app for analytics and advertising purposes.

4. How Long We Keep Your Information

We keep your information only as long as needed to provide access to our app, fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Actual retention periods vary based on your expectations and consent, data sensitivity, automated controls, and legal or contractual obligations.

5. Your Rights and Choices

Our goal is to give you simple and meaningful choices regarding your information. As a user, you can:

• Close your account: When you close your account, we will deactivate it and delete your account data (subject to legal retention requirements).
• Access and portability: Request your data in a portable format within 30 days by contacting hoshiapp.help@gmail.com.
• Correction and deletion: Update or delete your information by closing your account or contacting us.
• Object to processing: Ask us to stop using your information for certain purposes.
• Data sharing opt-out: Opt-out of marketing data sharing by contacting hoshiapp.help@gmail.com.

6. Research Participation

Data may be stored for longer periods when processed solely for scientific or historical research purposes or statistical purposes in accordance with UK GDPR Article 89(1), subject to appropriate technical and organisational measures to safeguard your rights and freedoms.

7. Data Transfer

The information we collect may be stored and processed in your country or region, or in any other country where we or our service providers process data. Currently, we primarily use data centres in the United Kingdom. We take steps to protect your information wherever the data is located.

8. Individual Rights

The UK GDPR offers individuals the following rights regarding their personal data:

• Right to be informed: Know why we are collecting and processing personal data.
• Right of access: Know what personal data we have and request a copy.
• Right of rectification: Correct inaccurate or incomplete personal data.
• Right to be forgotten: Request erasure of your personal data in certain circumstances.
• Right to restriction of processing: Ask us to only process your data for certain activities.
• Right of portability: Have your personal data transferred to another Data Controller.
• Right to object: Object to certain types of data processing such as marketing.
• Right to object to automated processing: Object to the legal effects of automated processing or profiling.

Contact us at hoshiapp.help@gmail.com with any privacy-related questions and we will respond within 30 days. If unsatisfied, you may lodge a complaint with the Information Commissioner's Office (ICO) at 0303 123 1113 or www.ico.org.uk.

9. Changes to This Privacy Notice

We may change this privacy notice from time to time. If we do, we will update this page and send you a communication to advise you of this change. If you continue to use the Hoshi app after those changes are in effect, you agree to the new notice. For significant changes, we may provide more prominent notice or obtain your consent.

10. Contact Us

The best way to get in touch with us is by emailing:

Email: hoshiapp.help@gmail.com